Home this morning; advised Deb about overtime request (after reorganisation there are no CSA’a in the evening and there are tons of calls in queue so Sara asked if we will do overtime during 2 of our 4 days off to help cover shortfall) and problem with finishing at midnight if I can’t cycle. She said don’t worry will pick you up. She no longer gives a shit about HSBC now and getting up rested. She got redundancy confirmation letter yesterday … finished 31/12 and get £27K redundancy payment. Once that’s done I think she’ll be putting in claim for unfair dismissal which means she’s going to have to appeal the redundancy, in next three weeks, via the internal procedure or otherwise she’ll not have a leg to stand on in any later legal action.
The process itself seems incredibly flawed. They are giving jobs to those facing redundancy first in August. These are the people who scored the lowest on their assessments so the top people will stay until December and then if there are no alternative jobs will be gone. Why not offer the jobs to them, the high scorers, and keep the others, the low scorers, working in the team until December?
Whatever one feels about the redundancies at my job at least they were carried out properly even if it looks as though a few people were shafted by their managers (JFM/Liz).
Exhausted again this morning and so went to bed about 10.00 AM, maybe earlier, and was asleep shortly after my feet hit the pillow. Apart from a few wee’s slept through until 5.30 and awoke totally knackered, seeing a pattern here anyone one?
Nat was out at Jacob’s and had been for most of the day apparently. Deb drove me to work where, colour me shocked … not, over a 100 calls in queue!!! Looks like the reorganisation has gone swimmingly cos we don’t normally have that many in December unless the weather is particularly bad!!! It was non-stop until Midnight and you could hear the annoyance in people’s voices at having to wait so long to be answered. All the company needs to do now is transfer the call centre overseas and they’ll finally have no customers at all. What a debacle!!!
Oh well it’s my last night tonight and I’m looking forward to the next four days rest.
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