Tuesday Jan 10 - Back too Work

Wow, the snow's still here and getting worse, I may be stuck here come morning. Came in at 8 when there were 38 calls in queue but now (8.20) about to start and it's dropped to 20. However in 40 mins all the other call cnetres close and then we begin losiong people at 10, 11 and finally midnight so it could be manic as it was last week. Tons of jobs on EA when I just looked and loads at 12:00 which means not been able to reach engineer as yet. I've a feeling I'm going to be on EA tonight but even so it might be better than being on calls!